Privacy Policy

Wizemed respects your privacy and is committed to protecting the information we collect in the course of operating our website and communicating with business partners. We want you to feel secure when visiting our website. This Privacy Policy explains what information we collect, how it is used, and the rights you have under applicable data protection laws.

This policy applies to www.wizemed.com. All website data is stored and processed on secure Alibaba Cloud (Apsara Cloud) servers located in Frankfurt, Germany, in compliance with the EU General Data Protection Regulation (GDPR).

Information About Site Visits

You may visit our website without identifying yourself or providing personal information. Wizemed collects anonymous and aggregated statistical data to understand how visitors use our website, such as:

• Number of visitors

• Pages viewed

• Frequency and duration of visits

This information does not identify individual users and is used solely to improve website performance, content, and user experience.

Technical and Domain Information

When you access our website, certain technical information may be automatically collected, including:

• Date and time of access

• Pages visited

• Referring website

• Internet Protocol (IP) address

• Internet Service Provider (ISP)

This data is used for system administration, security monitoring, and website optimization.

Personal Information We Collect

Wizemed does not provide online purchasing, payment processing, or electronic invoicing services through this website.

Personal information is collected only when voluntarily submitted by you, such as when you:

• Submit a contact or inquiry form

• Subscribe to newsletters or marketing communications

• Request product information, documentation, or support

• Contact us for business or partnership inquiries

The types of personal data collected may include:

• Name

• Company name

• Email address

• Phone number

• Country or region

• Any information you choose to provide in your message

Use of Personal Information

Your personal information is used solely for the following purposes:

• Responding to inquiries and communication requests

• Providing product, service, or business-related information

• Sending newsletters or updates (only where consent has been given)

• Internal administrative, security, or compliance purposes

Wizemed does not use personal data for automated decision-making or profiling.

Third Parties and Data Processing

Wizemed may engage trusted third-party service providers for website hosting, IT support, or technical maintenance. These providers process data only on our behalf and are contractually obligated to protect personal information in accordance with GDPR requirements.

All website data is hosted on Alibaba Cloud servers located in Frankfurt, Germany. Alibaba Cloud applies industry-standard security and data protection measures, including access controls, encryption, and monitoring, to safeguard stored information.

Wizemed does not sell, rent, or trade personal information to third parties.

We may disclose personal data if required to do so by law or to protect the rights, safety, or security of Wizemed, its employees, or its users.

Your GDPR Rights

Under the GDPR, you have the right to:

• Access your personal data

• Rectify inaccurate or incomplete data

• Erase your personal data (“right to be forgotten”)

• Restrict processing of your data

• Object to certain types of processing

• Withdraw consent at any time, where processing is based on consent

To exercise these rights, please contact us at info@wizemed.com. We will respond in accordance with applicable legal requirements.

Safeguarding Children

This website is intended for professional and business users. Wizemed does not knowingly collect personal information from children under the age of 16. If such data is identified, it will be deleted promptly.

Data Security

Wizemed implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

Our hosting infrastructure on Alibaba Cloud includes security safeguards such as firewall protection, access controls, data encryption, and system monitoring.

External Links

Our website may contain links to third-party websites. Wizemed is not responsible for the privacy practices or content of those external sites.

Contacting Us

If you have any questions about this Privacy Policy or how we handle personal data, please contact us at:

📧 info@wizemed.com

Wizemed may modify or update this Privacy Policy at any time. Please check the "Last Updated" date below for changes. Your continued use of the website constitutes your consent to the terms of this policy.

Last Updated: December 29, 2025

Cookies Policy

This Cookies Policy explains how Wizemed uses cookies and similar technologies on www.wizemed.com.

By continuing to browse or use our website, you agree to our use of cookies in accordance with this policy, unless you choose to disable them through your browser settings.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They help websites function properly, improve user experience, and provide information about how the site is used.

Types of Cookies We Use

Wizemed uses the following categories of cookies:

1. Strictly Necessary Cookies

These cookies are essential for the basic operation of the website and cannot be disabled. They enable core functionality such as page navigation and security.

2. Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous and aggregated information, such as:

• Pages visited

• Time spent on the site

• Browser and device type

This data is used solely to improve website performance and usability and does not identify individual users.

3. Functional Cookies

These cookies allow the website to remember choices you make (such as language preferences) to provide a more consistent and personalized experience.

Cookies We Do Not Use

Wizemed does not use cookies for:

• Online sales or payment processing

• Targeted advertising or behavioral profiling

• Automated decision-making

Managing Cookies

You can control or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of the website.

For more information on how to manage cookies, please refer to your browser’s help documentation.

Third-Party Cookies

In some cases, Wizemed may use trusted third-party services (such as website analytics tools) that place cookies on our behalf. These cookies are subject to the privacy policies of the respective service providers and are used in compliance with GDPR requirements.

Changes to This Cookies Policy

Wizemed may update this Cookies Policy from time to time. Any changes will be reflected in the “Last Updated” date below.

Last Updated: December 29, 2025